Frequently Asked Questions
Everything you need to know about your V. Chapman order
What is the standard shipping timeframe?
Orders are typically processed within 2-3 business days. Once shipped, domestic orders via standard shipping arrive within 5-7 business days, while expedited options are available at checkout.
How do I determine my correct size?
We provide a detailed size guide on each product page. Since our silhouettes often feature corsetry and structured bodices, we recommend measuring your bust and waist accurately to ensure the best fit.
What is your return policy?
We accept returns on unworn, unwashed items with all original tags attached within 14 days of delivery. Please note that certain sale items and accessories may be marked as final sale.
Do you offer international shipping?
Yes, V. Chapman ships worldwide. Shipping costs and estimated delivery windows are calculated at checkout based on your specific location and local customs regulations.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations. Please double-check your details before confirming.
How should I care for my V. Chapman garments?
Due to the delicate nature of our fabrics and intricate detailing, we recommend dry cleaning only for most of our pieces to maintain their structure and quality over time.